Most of us are familiar with the competitive advantage experienced by companies that focus on diversity and inclusion. Valuing differences in identity, experience, beliefs, culture, and working style increases employee engagement, decreases turnover, and creates novel approaches to problems, all of which increase profits. The challenge I most often see leaders grappling with is how to harness the diversity in their team. How can they foster a more inclusive culture? How does their own leadership style create biases about the value of contributions from others? What can they do when a colleague’s voice is not being heard? The tool that I have found to be incredibly valuable in this discussion is the Enneagram.
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